iLink Digital: Propelling Digital Transformation Journey with Next-Gen Solutions

Given the rising complexity of enterprises, technical improvements, and the need to respond fast to an everchanging business environment, the market for IT and consulting firms is constantly expanding. Some of the primary drivers of IT industry growth are rising demand for technology solutions, digital transformation, and cloud-based services. While more firms go digital and the need for support in areas such as data analytics, cybersecurity, and artificial intelligence, companies are progressively investing in information technology and consulting services in order to acquire a competitive advantage and enhance their operations.

iLink Digital, a Delaware Corporation headquartered in Redmond, WA, has been assisting organizations in navigating these changes since 2002. It is a global professional solutions firm with product engineering experiences that have delivered value for 250+ enterprises. iLink provides creative and comprehensive services and solutions to help businesses accelerate their digital transformation journey to increase competitiveness, profitability, and long-term shareholder value. iLink desires long-term partnerships and develops a special relationship with all its clients. To achieve success, the organization believes in working hand in hand with clients to address business challenges as a true partner. The company has progressively enhanced its adaptability in order to anticipate clients' needs and provide them with a unique range of digital services ranging from strategy to operations.

Driving Ongoing Growth
Sree Balaji, Group CEO of iLink Digital, has over 23 years of expertise in the high-tech industry. Sree is key to iLink Digital's Vision, Growth plan, and Performance. His in-depth understanding of the new digital age has aided the company's position as the go-to service provider for Digital Transformation Services. As a leader, Sree is committed to achieving equitable economic growth in order to build a lucrative, sustainable, and socially responsible company. His definition of success relies around company ethics and the happiness of the organization and customers.

"iLink Digital is led by a team of experienced professionals who bring a wealth of knowledge and expertise to the company," shares Mahadevan Seetharaman, Group Chief Operating Officer, iLink Digital. This core leadership team consists of five individuals who have been instrumental in building and growing the company including Sridhar Mahadevan (Board Advisor & Co-Founder), Mahadevan Seetharaman (Group Chief Operating Officer), Saravanan Karunanithi (Group Chief Strategy Officer), and Shankar Anakavour (Group Chief Financial Officer).

Setting the Benchmark in Delivering World-Class Solutions
Today, iLink has established itself as one of the leading technological solution suppliers. Apart from Sree's strong technology management and consulting expertise, which assisted iLink in translating its business objectives into efficient software products and solutions, his unwavering optimism was also essential in iLink's success. Furthermore, backed by strong technology partners like Microsoft, AWS, Salesforce, and UIPATH, iLink has pushed the boundaries of technology to create lasting value and shared success for its clients, people, shareholders, partners, and communities. The company has been honored with seven Microsoft Partner of the Year Awards for demonstrating excellence in Innovation and implementing customer solutions based on Microsoft technology. Recently, it has also won the 2022 Microsoft US Partner Award in Power BI for the second consecutive year.

“We engineer impactful business outcomes for technology-driven initiatives through the breadth and depth of our digital capabilities. We have executed several large successful projects through our core Center of Excellence – Communication, Media & Entertainment (CME), Conversational Solutions, Data & AI, Digital Experience (Cloud Enablement and Application Modernization), IoT, and Licensing & Managed Services,” says Sridhar Mahadevan, Board Advisor & Co-Founder, iLink Digital.

“We have also been included in the Inc 5000 list 6 times, recognized as the 20 Most Valuable Microsoft Solution Providers by Insight Success, and 10 Best IT Services Companies by The Silicon Review. We have an exceptional CSAT score of 4.5/g and a 4.3 Glassdoor rating”, shares Mahadevan Seetharaman, Group Chief Operating Officer, iLink Digital.

Client Focused
As an ISO 9001 and CMMI L3 accredited firm, iLink delivers on the promise of technology and human innovation consistently, catering successfully to clients with over 2000 consultants worldwide. iLink believes that clients are entitled to a smooth transition across the lifecycle of a digital transformation initiative that is lean and results oriented. iLink evaluates each engagement based on its return on investment and the possibility for new business prospects for customers. The company's vision is to be a trusted advisor to its customers, assisting them in achieving their business goals by providing highquality technology solutions.

“We provide deep industry and functional experience in areas such as Cloud, Data, Analytics, Artificial Intelligence, IoT, Conversational AI, RPA, Advanced Communication, and Salesforce. Our business process covers from concept to execution, assisting them to reduce costs, increase profits, and produce meaningful business benefits at scale and speed. Our global customer base can be found throughout the United States, India, the Middle East, and Southeast Asia”, highlights Saravanan Karunanithi, Group Chief Strategy Officer, iLink Digital. iLink has worked with industry leaders in Oil & Gas, Manufacturing, Healthcare, Telecom, BFSI, and Retail over the years. The organization offers numerous engagement models based on customer requests and achieves a balance of process and flexibility to accommodate changing client needs. The company leverages its global network and digital capabilities to provide comprehensive multi-service solutions in key industry verticals such as financial services, manufacturing, telecommunications, retail and consumer packaged goods, insurance, life sciences and healthcare, oil and gas, energy and utilities, travel, transportation and logistics, hospitality, and education.

“Our expertise in product design and development, as well as our approach to effective solution/product sustainment, innovation, and flexibility (and willingness) to support innovative skill augmentation, are just a few of the many reasons we have been successful in becoming strategic partners with organizations of all sizes. We plan to broaden our talents and prepare iLink for the next wave of digitization, which will allow us to better serve our clients now and in the future”, highlights Dr. Mahadevan Seetharaman, Group COO, iLink Digital.

"We engineer impactful business outcomes for technology-driven initiatives through the breadth and depth of our digital capabilities"

A Noteworthy Journey
iLink Digital has grown to become one of the world's leading providers of professional services, technology, and consulting since its establishment in 2002. Its widespread presence across 13 offices in 7 countries adds to its capacity to serve clients quickly and expertly. The focus on innovation, client happiness, and agility has fuelled the company's overall success. Six times in a row, iLink Digital has been named to the Inc 5000 list of the fastest-growing companies. The company was just selected a winner on Inc.'s 2022 Best in Business list in the IT Management category. In addition, iLink was named one of the top 50 technology solution providers in the Seattle area. The company has continuously maintained a strong relationship with Microsoft, receiving seven Partner of the Year Awards, including the most recent, MSUS Power BI Partner of the Year for 2021 & 2022.

The company's vision is to be a trusted advisor to its customers, assisting them in achieving their business goals by providing highquality technology solutions

iLink Digital has also made significant investments and acquisitions in a number of firms focusing in technologies such as data, CAI, RPA, and Salesforce. Furthermore, iLink has formed alliances with Penn State Great Valley and the University of Texas, Dallas to provide students with hands-on technical experience working with their team of experts in areas like computer vision, IoT, MEC, and data technologies. The company's development trajectory shows no signs of stopping, as it invests in breakthrough technology and new business models. It is also creating a groundbreaking 'Software Forest' concept workplace in Trichy with large-scale afforestation. The company is already supporting organic agricultural programmes and assisting in the preservation of native cow breeds. There are a lot more initiatives iLink is engaged with such as caring for employees and the community as a whole.

Robust Roadmap Ahead
Going forward, iLink intends to triple its size and scale over the next three years by enhancing core capabilities and product offerings and growing into new markets and technological areas such as ServiceNow, Snowflake, Cybersecurity, and Google Cloud Partner (GCP). The company will continue to focus on innovation, customer experience, and operational excellence. Furthermore, with exceptionally brilliant people, including a large pool of experienced leaders, iLink continues to accept change and create value for clients. iLink's potential and remarkable talents expand prospects for its workers and serve as a catalyst for the company to set a new industry standard.

“We want to focus on the Triple Bottom Line, not just on profits but care for our people and environment too. We aspire to be a socially responsible organization by consciously striving to make a difference for people and the planet. iLink wants to drive initiatives that cater to both the physical and mental well-being of our employees. We want to also give back to the community by way of village adoptions, funding education-centric projects, and sponsorships,” concludes Sree Balaji, Group CEO, iLink Digital.