Siliconindia Magazine

Cover Story

Suthejas Corporate Solutions: Creative, Customized & Cost - Effective Solutions

For more than two decades, quality and quality management systems (QMS) have been the leading buzzwords in the business world. With the advent of the 5th version of ISO 9001in the year 2015, the concept of QMS itself has changed to a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction and expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it. Therefore, it is clear that business processes form the backbone of the QMS.