Tata Group may adopt Vistara’s standard operating procedures (SOPs) in flight safety as well as customer service into the two airline entities that will be created after combining the carrier with Air India, AirAsia (India) and Air India Express. Conversations and initial data sharing on safety SOPs have begun, said a person close to the growth. Talks on establishing customer service practices will begin after the merger gets various regulatory nods.

Tata Group last year took over Air India after a bidding process by the government. The merger awaits approvals from the country’s anti-trust body Competition Commission of India (CCI), the anti-trust regulator in Singapore, the National Company Law Tribunal (NCLT), the aviation ministry, and the aviation regulator Directorate General of Civil Aviation (DGCA) for merging air operator’s permits.

“It makes absolute sense for the Tatas to adopt Vistara’s operational SOPs into their combined airline entities,” said a DGCA official who didn’t want to be named. “The airline has been doing well on air-worthiness and compliance checks.”