In the ever-changing landscape of the hospitality industry, consulting services have become essential as businesses grapple with shifting consumer preferences, technological advances, and global trends. Increasing initiatives such as sustainability and wellness travel continue to shape industry standards, prompting businesses to incorporate eco-friendly practices and prioritize guest wellbeing. DMA Design Services, known for its precision and excellence in hotel and facility management, is at the forefront of this trend. Led by Founders Madhu Chauhan and Amit Vaidya, DMA Design Services’ dedicated team delivers customized solutions that exceed client expectations. The company sets the standard for consulting excellence with a focus on personalized service and hands-on engagement, driving innovation and fostering sustainable growth around the world.

Commitment to Tailored Solutions

“At DMA, our consultancy ethos is rooted in meticulous planning and attention to detail. We meticulously map out logistics, including staff ingress points, uniform protocols, goods receiving, storage, food preparation, and waste management, prioritizing operational efficiency and guest satisfaction. While our scope of work may mirror that of our competitors, our distinguishing factor lies in our hands-on involvement”, speaks Madhu Chauhan, Founder. From project inception to completion, the firm’s direct engagement ensures clients receive tailored solutions and expert guidance every step of the way.

The company understands that the foundation of a successful project lies in meticulous planning and precise execution. DMA firmly believes that if the initial designs and layouts are well-executed, subsequent stages will naturally fall into place, leading to a successful outcome. Therefore, its focus is on ensuring that the first-cut layouts accurately capture the functional areas, connectivities, and circulation within the space. “Before delving into the project, we conduct a thorough assessment of the concept designs, considering factors such as connectivities and heights. We collaborate closely with architects to provide insights and recommendations for improvements. The initial concept design serves as our guiding beacon, dictating the flow and functionality of the space. Throughout the project lifecycle, we remain actively involved, conducting regular checks at fabrication factories and on-site locations to ensure adherence to specifications”, shares Amit Vaidya, Founder.

Amit Vaidya, Founder
Commitment Beyond Project Completion

The company’s dedication to excellence extends beyond project completion, evident in the regular business that DMA receives from esteemed brands like Brigade, IHCL and Ambuja Neotia. The company remains committed to each project from inception to handover and beyond, addressing any post-handover issues also. To stay ahead of industry trends, the firm also actively engages in seminars and industry shows, visiting manufacturers' factories and exploring new technologies to ensure its solutions remain at the forefront of industry standards.

DMA blends meticulous planning with hands-on involvement to deliver tailored solutions that exceed client expectations in every project

“At the moment, our primary focus at DMA is on the thriving Indian market, where numerous projects are underway. We are also doing a few projects in our neighboring countries like Nepal, Bhutan and Bangladesh and have plans to expand to other part of the world in future”, adds Amit Vaidya. The firm aspires to be among the top three consultants in the field, a goal that drives its strategic decisions and growth trajectory.