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KarvyNext: One-stop Ecommerce Service Solution

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Suneet Manchanda,CEOIndia is going through digital revo-lution and the e-commerce boom that is being experienced all around the country is a vital part of it. With e-commerce spreading its wings in all possible verticals of consumer interest, a niche industry with a need for creative representa-tion of the products, quick delivery and effective customer service is be-ing formed. KarvyNext is emerging as the first organised service pro-vider for the e-commerceindustry in India. "The industry as of then and as of now is much unorganised. We are one of the first organised play-ers who want to conceptualise the business model and provide each and every service that a seller needs. Through this, we aim at organising this industry and eventually become a prominent e-commerce service ag-gregator of the country", says Suneet Manchanda, CEO, KarvyNext.

The Services Rendered
The current industry of e-commerce in the country is fragmented and the pool of talent that is required to ex-ecute quality e-commerce services is also scattered. There is a dire need to organise the whole industry in order to arrive at the changing ex-pectations of customers. Sellers at e-commerce platforms must be
well informed about the procedures that should be undertaken for them to successfully sell their products. Sellers at e-commerce platforms must be well informed about the procedures that should be undertaken for them to successfully sell their products.

KarvyNext is one of the first e-commerce consultants in the country who have a mobile studio at their disposal


KarvyNext uses an extended amount of technology to perform its day to day operations. This is to make sure that there is transparency and smoothness in the operations. The company has developed its own Enterprise Resource Planning (ERP) software that has increased the speed of the processes by 50 percent right from an order is raised until the fi-nal delivery and billing of the prod-uct. Karvy Next is one of the first e-commerce consultants in the country who have a mobile studio at their dis-posal. A Mobile studio is a van with all necessary amenities for e-com-merce promotion. The time taken by the machinery to build product de-scription along with product photog-raphy and videography and publish it on all the e-commerce portal is only two minutes.

Behind every great e-commerce business, there is an efficient logis-tics company that caters to all their needs. KarvyNext's QykXpress prides itself in being a customer centric business, working with a combination of leading edge tech-nology, professional management and a widespread network across
India. It offers services from first mile pickup to last mile delivery and safe warehousing in 7 cities across India. A storage space of 12,000 sq. ft. and a capacity of packing and shipping 50000+ shipments daily, QykXpress is bringing in more people to offer unique logistics solutions.It is the backbone for some of the biggest e-commerce names in the country like Flipkart, Amazon and PayTM. They've also built a name in hyper local delivery through tie-ups with brands like Swiggy, Big Basket and Spencer's.

Growth Encountered & Road Ahead
KarvyNext started out of Hyderabad as a five member team.It consists of a workforce of 400 employees. It has been successful in building two stu-dios in the cities of Delhi and Ban-galore and has extensively grown the clientele. The e-commerce con-sultant as of today has a net clientele of 200 and has experienced a growth rate of 300 percent since last year. On the grounds of sustainability, KarvyNext has attained a growth rate of 35 percent Year on Year.

Expressing the future ahead for the company, Suneet Manchanda concludes, "Currently we are get-ting into many other verticals that are related to the photography services,event photography, wed-ding shoots, maternity shoots, party shoots and corporate events among several others. We are in talks to have our own production house where we will be creating videos and campaigns which could also include advertisement campaigns for televi-sion channels, digital marketplaces and print advertisements. We are also planning to incorporate model management which will be dedicated to providing services of models for our client companies."