Expertise built on Trust is a tagline that best defines Kochi based Am-ex Insurance Brokers. An insurance intermediary licensed by Insurance Regulatory and Development Authority (India)specializing in Corporate Risk Management, Am-ex offers a wide range of services like Risk management, Claims management, Consulting on customized insurance solutions, pricing negotiations and other varied services. The solutions are made available in both life and non - life insurance covers. “When everyone else focuses on increasing the business volume, we focus more on foreseeing complex customer issues and provide advisory which really helps us in increasing our business volumes. As a process driven company, we have dedicated service verticals for underwriting, claims, operations, Employee Benefits to maintain our client experiences,” explicates Subin Thomas, Director.

Recognized as a leading insurance
broker, Am-ex delivers comprehensive and competitive insurance solutions for the corporate clients from the best-known insurance brands in India. It is more important than ever for businesses to reduce costs,

improve efficiency and protect against uncertainties. The company’s consultative approach to risk management is guaranteed to bring tangible business benefits to your organization. Throwing light on, Subin mentions, “Insurance is generally easy to purchase but not up to the expectations many of a times especially during claims. Our endeavour is to improve the client experiences at times of claims. Insurance is only a promise which you give to many and you need to honour the promise to the few who is affected.”

Am-ex specializes in areas of Liability Insurances, Credit Risk Management, Financial Risk Management

A client-focused approach to success
The Am-ex team promises an undivided attention required to identify and analyse the risks a company is exposed to and at the same time provides them with a competitively priced solution as per their needs. Subin says, “Our risk managers and technical experts work conscientiously on your risk exposures and advise cost effective optimal solutions.”

He further adds, “Our approach has always been client-focused and long-term in nature. Our success lies in our ability to question the status quo and analyse the risk, the coverage, the clauses and the pricing in order to maximize the value delivered to our clients.

Am-ex specializes in areas of Liability Insurances, Credit Risk

Management, Financial Risk Management. The company offers the complete spectrum of insurance services to varied industries where clients can count on their superior value enhancing services to handle their Risk/Insurance portfolio.

Being technologically up-to-date
To ensure safety of business data, team Am-ex employs a standard operation procedure for all processes undertaken with clearly defined steps documented in the operations manuals which are approved and reviewed periodically. There is a standardized QC procedure in all of their consultancy activities with audit-able logs for review and analysis/corrective action to work upon with managed access based on user rights. “All access to confidential client data is logged with user credentials and all changes logged to trace transactions by way of operation transaction logs,” informs Subin.

The company also uses the latest RDBMS technology with encrypted backups using automated schedulers for backup and remote cloud-based replication for disaster recovery. Furthermore, they are on the process of building an online application for selling retail insurance products through B to B and B to C models.

With proven practices and processes, Am-ex has maintained an average revenue growth more than 20 percent Y to Y. In the times to come, the company seems to be geared up to create a sustainable organization in terms of service, technical expertise, dependability and enduring customer satisfaction.